READING, PA (August 27, 2024) — Award-winning CPA advisory firm Herbein + Company, Inc. is pleased to announce that Ryen Salo has joined the firm as Client Experience Manager.
Salo brings over a decade of experience in the B2B SaaS industry, where she has successfully led teams and helped clients achieve their goals in dynamic and fast-paced environments.
"Ryen's extensive experience and proven ability to foster strong client relationships make her an invaluable addition to our team," said Herbein Chief Growth Officer Jack Kolmansberger. "Her dedication to delivering exceptional client experiences aligns perfectly with our commitment to growth and excellence, and we are thrilled to have her on board. Herbein is excited to be one of the first firms with a dedicated client experience manager."
In her new role at Herbein, Salo will build and nurture long-term relationships with our clients. Her responsibilities will include enhancing current client relationships, resolving issues with agility, developing cross-serving strategies, and maintaining a transparent and conversational client satisfaction program. Additionally, she will ensure that our internal teams collaborate effectively to meet and exceed client expectations.
Salo is a graduate of George Fox University, where she earned a bachelor's degree in organizational leadership & management, with a minor in project management.
Herbein + Company, Inc. (Herbein) is an award-winning CPA advisory firm, creating impact nationally and locally since 1972. We build value through exceptional service and innovative solutions, and provide client-focused accounting, tax, advisory, HR consulting, wealth management, and risk management services. Our clients benefit from tailored strategies in the communities where they live and work that help them succeed with confidence, today and tomorrow.
Herbein is an independent member of Allinial Global, an accounting firm association of legally independent accounting and consulting firms with offices in North America and throughout the world.
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